Terms and Conditions

License
If you purchase DeviceAngel it can be used for up to 1, 2 or 5 unique usernames, depending on which payment plan is selected. If you need it for more than 5 unique usernames, then more licenses will need to be ordered. If you need lots of licenses please contact us for a bulk discount.

Subscription

  • When you purchase DeviceAngel you are entering a yearly subscription, which means the payment you make will be automatically repeated every year.
  • You be will informed by email (to the email address you provided at the sales stage) that a payment will be taken each year, giving you the opportunity to cancel the subscription before a payment is made.
  • You can contact us at any time requesting that we cancel your subscription and we will cancel it.
  • If you request a cancellation and you are billed whilst we deal with the request, we will refund you.

Email Delivery
You will receive an email within 10 minutes that contains your activation code(s) after you have made payment, however please allow up to 24 hours for this email to arrive. Please be sure to check your spam folder too, because some email messages can be mistaken for spam. If you have not had any emails from us with 24 hours please be sure to contact us regarding the matter.

Invoice & Sales Receipt
You will receive an email within 10 minutes that contains your payment, sales and invoice information, however please allow up to 24 hours for this email to arrive. Please be sure to check your spam folder too, because some email messages can be mistaken for spam. If you have not had any emails from us with 24 hours please be sure to contact us regarding the matter.

Refund
We offer a 30 day money back guarantee. If you're not happy and wish to get a refund please contact us. We will need your email address you used for your DeviceAngel account so that we can deactivate your account. At that point we will also issue a full refund.

Support
We aim to answer all questions within 24 hours and aim to answer all priority technical support questions within 12 hours. However please allow a maximum of 36 hours. To contact support please use the contact form or our email address. If you use our email address please note there is a small chance your email will get deleted because it might be mistaken for spam email.

Unauthorized Use
You may not place any of our DeviceAngel software and DeviceAngel website files on a diskette, CD, DVD, USB drive, memory stick, website or any other medium and offer it for redistribution or resale of any kind. Distributing the software, design and/or documentation with other products (commercial or otherwise) by any means is forbidden.

Disclaimer of Warranty
THIS SOFTWARE, DESIGN, WEBSITE AND ACCOMPANYING DOCUMENTATION ARE PROVIDED "AS IS" AND WITHOUT WARRANTIES AS TO PERFORMANCE OF MERCHANTABILITY OR ANY OTHER WARRANTIES WHETHER EXPRESSED OR IMPLIED. BECAUSE OF THE VARIOUS HARDWARE AND SOFTWARE ENVIRONMENTS INTO WHICH THE PACKAGE MAY BE USED, NO WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE IS OFFERED. THE USER MUST ASSUME THE ENTIRE RISK OF USING THIS PACKAGE.

IN NO CASE SHALL WE BE LIABLE FOR ANY INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES OR LOSS, INCLUDING, WITHOUT LIMITATION, LOST PROFITS OR THE INABILITY TO USE THE PRODUCT, WHETHER SUCH DAMAGES ARE BASED UPON A BREACH OF EXPRESS OR IMPLIED WARRANTIES, BREACH OF CONTRACT, NEGLIGENCE, STRICT TORT, OR ANY OTHER LEGAL THEORY. THIS IS TRUE EVEN IF WE ARE ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Changes to Terms and Conditions
All changes to our terms and conditions will be found on this page.

Contact us
We will aim to answer all questions within 24 hours, however please allow a maximum of 36 hours. To contact support please use the contact form or our email address. If you use our email address please note there is a small chance your email will get deleted because it might be mistaken for spam email.
Our Contact form can be found here: http://www.deviceangel.com/#sec_contact. Our company address is: Queen Street, Bank, London, EC4R 1AP, United Kingdom.

Privacy Policy

What Information do we Collect?
We collect your email address when you register.

What do we use your Information for?
We only have access to your email address and use it to contact you regarding DeviceAngel. If you wish to unsubscribe please contact us.

Do we use Cookies?
No. We do not use cookies.

Do we use Third Party Cookies?
We use "Google Analytics" to get website statistics - Please check their privacy policies relating to data they may collect. We have no relation to the data they may collect.
We use "ShareIT" as our payment provider - Please check their privacy policies relating to data they may collect. We have no relation to the data they may collect.

Do we Disclose any Information to Outside Parties?
No. We do not sell, trade, or otherwise transfer your details to outside parties.

Your Consent
By using our website and the DeviceAngel program/application you consent to our privacy policy.

Changes to Privacy Policy
All changes to our privacy policy will be found on this page.

Contact us
We will aim to answer all questions within 24 hours, however please allow a maximum of 36 hours. To contact support please use the contact form or our email address. If you use our email address please note there is a small chance your email will get deleted because it might be mistaken for spam email.
Our Contact form can be found here: http://www.deviceangel.com/#sec_contact